Terms of Service

Your date is reserved once you sign the contract and pay the 30% deposit. Quotes and requests sent through the website don't reserve dates.

The deposit goes toward your package total. Because reserving your date means we stop offering it to other families, the deposit is non-refundable except as stated in the cancellations section.

The person signing the contract must be an adult. Sessions for minors are booked by a parent or legal guardian.

Published prices are "from" prices. Your final package price is confirmed in writing in your contract, with its inclusions. There are no charges that aren't in your contract.

Payment terms and available plans: you can pay the balance in up to 3 installments before the due date, with no interest or fees. The payment schedule is written into your contract.

The session balance is due before the session starts (for weddings and events, 7 days before the event date). Additional products (albums, acrylics, 3D figurines, dresses) are paid before they go into production.

If a payment is late, we may pause delivery or production until it's brought up to date.

Card payments are processed by Stripe through a secure payment link. We will never ask for card details by chat, WhatsApp or text message. If you have a problem with a charge, please contact us first so we can resolve it together.

You can reschedule your session with at least 72 hours notice, subject to availability. Conditions: your first date change is free, and the new date must be within 6 months of the original one. Additional changes, or changes requested with less than 72 hours' notice, carry a $50 fee. For weddings and events, the dates in your contract apply.

Outdoor sessions: in case of rain, storms, weather alerts or dangerous heat, we'll offer to move your session into the studio or pick another date at no cost. We decide together no later than 24 hours before the session.

If illness or another serious issue on Kova's side prevents your session, we'll offer another date or an equally qualified photographer from our team, or refund what you paid for the session.

Arriving late may shorten your session time. If we're late, we make up that time.

To cancel, let us know in writing (email or WhatsApp). The date of your notice is what counts.

You can cancel in writing (email or WhatsApp) at any time. The deposit holds your date, so it is non-refundable; however, if you cancel more than 30 days before your session, you can use it as credit toward another Kova session within 12 months. We refund anything you paid beyond the deposit, except for products already in production and fees already paid to third parties (locations or partners). For weddings and events, cancellations less than 30 days before the date owe 50% of the remaining balance. If a documented medical or family emergency keeps you from attending, we'll find a new date together at no cost.

Custom products already in production can't be canceled or refunded.

Some locations require a reservation, permit or entry fee. We confirm the current rules and coordinate it when you book. Those costs aren't included in your package unless your contract says otherwise.

Each location has its own rules and hours, and they can change. If a location closes or changes its rules, we'll suggest an alternative.

In experience sessions (for example, yacht, classic or exotic cars, private jet hangar, helicopter, water adventure, airboat or underwater sessions), the activity is run by an independent partner with its own license, insurance and terms. Kova designs the session and does the photography; Kova does not pilot, drive, captain or operate the activity.

Each partner may ask you to sign its own liability waiver and accept its safety, age, weight, health and conduct rules. For minors, it is signed by a parent or legal guardian. If it isn't signed, the partner may decline to run the activity.

Some experiences have age limits: the helicopter flight is for adults only (18+), and for water activities the operator sets the minimum age. The operator's and crew's instructions must be followed at all times.

Partner fees are listed separately in your quote and contract. They may be paid to Kova or directly to the partner, as stated in writing.

Weather, rescheduling and cancellation of the activity: the operator decides whether the activity can go ahead safely. If the operator cancels for weather or safety, we move your session to a new date at no cost or refund the partner fee. If you cancel, the partner fee follows the partner's own cancellation terms, which we show you before you book, and our photography follows the cancellation terms in these terms.

The Kova Promise applies only to Kova's photography, not to the activity, vehicle, vessel, aircraft or the partner's services.

Drone shots are taken by an FAA-certified (Part 107) pilot and only where airspace and permits allow. If the flight isn't authorized, the drone add-on isn't charged.

To organize the activity, we share with the partner the details it needs (name, contact, date and whatever its waiver requires), as explained in our Privacy Policy.

Kova collection dresses included in your package are for use during your session and stay at the studio or with our team on location. They can't be taken to events or outside the session unless agreed in writing.

Our team helps you get in and out of the dress. Please avoid eating, drinking (other than water) or using products that could stain while wearing it.

Normal wear is covered. If a dress suffers serious damage, permanent stains or is lost due to misuse, repair or replacement charges apply: we charge the cost of professional cleaning or repair, up to the dress's replacement value, and we show you the quote before charging it.

Purchased dresses: the sale conditions on your receipt apply, including alterations and exchanges: you can exchange the dress for another one from the collection within 7 days of purchase, as long as no alterations have been made and it's unworn. Once alterations begin, the sale is final.

Tell us before your session about any allergies or skin sensitivities so we can adapt the products. If you prefer, you can bring your own. We use that information only to take care of you and delete it after the session, as our Privacy Policy explains.

For the best result, arrive with clean, dry hair and a makeup-free face, unless we tell you otherwise.

Your personal-use license

Kova keeps the copyright to the photos. When we deliver them, we give you a personal-use license: you can print them, share them with family and friends and post them on your personal social media.

We kindly ask that you tag Kova when you post them, if you'd like, and not apply filters or edits that alter the work while crediting it to Kova.

The personal license doesn't include commercial use (advertising, resale, contests or use by brands). If you need that, contact us about a commercial license.

How we may use your photos

• By default: your photos are private and only delivered in your gallery.
• Portfolio (optional): only with your written portfolio release may we show selected photos on our website and social media.
• Advertising (optional and separate): using your likeness in paid ads requires an additional advertising release, separate from the portfolio release, as Florida law requires (Fla. Stat. 540.08).

You can give, decline or limit each release in your contract, and withdraw it at any time by emailing [email protected]. Withdrawing doesn't affect your session, your price or the Kova Promise. We'll stop using those photos in new posts and ads and remove them from our website and profiles within a reasonable time.

Minors: for sessions with minors, only their parent or legal guardian can sign or withdraw these releases. We never use photos of minors in ads without the advertising release signed by their parent or guardian.

We deliver the selected, edited photos included in your package. We don't deliver unedited (RAW) files.

You'll receive a sneak peek of your photos within 72 hours and your full gallery within 3 weeks (6 weeks for weddings and events), counted from the session or from when you choose your photos, depending on your package.

Your private online gallery is password-protected and available for 12 months. Please download and back up your photos; after that period, retrieving them may involve a fee.

During very busy seasons or for reasons beyond our control, we'll let you know about any delay.

Before production, we send you a digital proof (album design, acrylic preview or figurine model) for your approval. We include 2 rounds of changes.

Production starts once you approve the proof and pay for the product. Approximate production time: 3 to 5 weeks for albums and acrylics, and 4 to 6 weeks for 3D figurines.

Because they are custom pieces, they can't be returned once approved, except for manufacturing defects. If your piece arrives with a defect, let us know within 14 days of receiving it and we'll replace or repair it.

3D figurines are made from your photos and may show small differences in color and detail compared with the images. Printed colors may vary slightly from your screen.

You can pick up your pieces at the studio or request shipping; shipping cost and times are confirmed when you order.

What it is: an opening benefit for the first 30 families or individuals who book their first Kova session during the program, or until March 31, 2027, whichever comes first.

The benefit: 10% off their session package. It applies when you sign your contract and pay the deposit during the program, and it is written into your contract. Spots are assigned in order of confirmed booking, not in order of application.

The benefit is never tied to a review. You don't have to leave a review, a rating or positive feedback to receive or keep it. If you choose to leave a review, it's your honest, free opinion.

Permission to feature photos: optional. You can say no and still receive the benefit. If you agree, it is signed separately and governed by section 9.

One benefit per family or individual, non-transferable and with no cash value. Eligible services, exclusions and whether it combines with other offers: it applies to session packages; it doesn't apply to products bought separately or to partner fees, and it doesn't combine with other promotions.

If you cancel the session, the cancellations section applies and the benefit is not converted into cash or credit, unless your contract says otherwise. We may close the program early when the spots are filled, and we'll say so on the program page; this doesn't affect contracts already signed.

When you electronically sign your contract, photo releases or other documents with Kova, you agree to use electronic signatures and records. Your electronic signature (for example, typing your full name, drawing your signature or checking an acceptance box) has the same legal effect as a handwritten signature, under the federal E-SIGN Act and Florida's Uniform Electronic Transaction Act.

What it covers: contracts, photo releases, accepted quotes, invoices, receipts, notices about your booking and changes to these terms. We'll send them by email or through your client portal.

Your copy: after signing, we email you a complete PDF copy at the address you gave us. You can request a paper copy at no cost by emailing [email protected].

What you need: a device with internet access, an up-to-date browser, an active email address and a program that opens PDFs. If your email changes, let us know.

You can withdraw your consent to electronic records at any time by emailing [email protected]. There's no fee; from then on we'll send documents on paper, which may take longer. Withdrawing doesn't invalidate what you already signed.

Language: you can sign in Spanish or English. You sign for yourself, or as the parent or legal guardian of a minor, and confirm you have the authority to do so.

Text shown next to the signing button: "By typing my name and clicking Sign, I agree to use electronic signatures and records and I electronically sign this document. I have read the Terms of Service."

We communicate with you by email, phone, text message (SMS/MMS), WhatsApp, Facebook Messenger or Instagram Direct, depending on what you choose. Notices about your contract (confirmations, payments, changes) are sent by email or on the channel you agreed to.

We only send you Kova-initiated text or WhatsApp messages if you agreed to them. Marketing messages require separate consent and are never sent to minors. Agreeing to messages is never a condition of purchase.

You can stop messages at any time by replying STOP (or BAJA on WhatsApp), using the unsubscribe link in emails, or asking us. The full conditions are in the Messaging Program Terms, which are part of these terms.

Some calls may be recorded and some conversations may be handled by Kova's AI virtual assistant; we always tell you, and you can ask to speak with a person.

We protect your files with backups. In the unlikely event that photos are lost or damaged before delivery for reasons beyond our control, our liability is limited to reshooting the affected session or refunding what you paid for it.

We're not responsible for photos that can't be taken due to venue restrictions, weather, other vendors or lack of cooperation from guests.

Please supervise children and your belongings during the session. Kova isn't responsible for personal items.

The text, photos and design of kovaphoto.com belong to Kova or are used with permission. Don't copy or use them without authorization. Quote builder estimates are references and aren't a binding offer.

When using the site, you agree not to:

• Submit false information or someone else's details without their permission.
• Send content that is illegal, offensive, sexual or that involves minors inappropriately.
• Try to access galleries, accounts or systems that aren't yours, or share other people's gallery passwords.
• Use bots, scrapers or automated tools to copy the site or photos, or to submit forms in bulk.
• Interfere with the site's security or operation, or upload viruses or harmful code.
• Use Kova photos to train artificial intelligence systems without our written permission.

We may block access or remove content that breaks these rules. Links to third-party sites (for example, social media, maps or payments) are governed by those sites' terms.

These terms are governed by the laws of the State of Florida, USA. Before starting any claim, both parties agree to try to resolve it in good faith for 30 days after written notice. If it isn't resolved, any action will be filed in the courts of Palm Beach County, Florida, without affecting your right to use small claims court.

We may update these terms; the current version is the one posted here. Changes don't affect contracts already signed.

Yomud, LLC d/b/a Kova Photo · 6369 Lantana Pines Dr, Lake Worth, FL 33462 · [email protected] · (954) 997-4470